04/10/07

Testing Word

Is is not a good idea to copy and paste from an MSWord file?

Word has some funny ideas about formatting that can cause problems. There's actually a past-from-Word function in the editor which apparently works fairly well. It's the little clipboard with the W on it. Copy from Word, then click on that to paste.


Posted by: erp at 4:07 PM | Comments (3) | Add Comment
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New Smiles

:-)

Posted by: erp at 4:07 PM | Comments (2) | Add Comment
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Back in Business

Re:   Avertec notebook/laptop

I'm not sure if there are rules about using actual names, but here's the story . . .

My laptop screen flickered occasionally, but otherwise was working fine.  Thinking there might be a faulty electrical connection, I took it to the City Advantage Fire Dogs at the Circuit City store in Daytona Beach, Florida where I bought it.

Ten days and many phone calls later, I learned they sent to an outfit called Micro Medic in Richmond VA where service was denied because the serial number was handwritten on the bottom (the decal had peeled off).  I was pretty annoyed that they hadn't called to alert me, so I asked that they just send it back and do nothing else.  The store manager was aware of my request.

After another week and more phone calls, I learned that "the higher ups" had given the go-ahead and the laptop was now being diagnosed.  After another week, I receive a call that service was denied again, this time because of "liquid" damage to the machine and the power cord -- a ridiculous accusation.  That little laptop is used by me and me only and I haven't spilled any liquid in it or on the power cord.

 It took almost a month, but I got my notebook/laptop back with the hard drive intact and for that I'm very grateful and as a plus, the screen doesn't flicker anymore.

I sent emails explaining that I don't like being called a liar to every email address I could find for Circuit City, City Advantage and Micro Medic and received several calls reiterating the calumny of liquid damage.   One resolution specialist said he had pictures of the corrosion.  I asked that the picture be emailed to me, but guess what?  Haven't gotten a picture yet.

This computer is almost three years old and as the warranty is good until July 2008, it would be to their advantage to be able to fault the owner and deny any further repairs.

This sounds like a scam to me.

PS:  I'm not surprised that Circuit City is experiencing financial problems.

Update:  Smarmy reply from Quinnita_Ellis@circuitcity.com

Update 2 - Justin Bryant, Asst. to the CEO of Circuit City called to tell me there was rust inside the laptop.  Now I haven't poured liquid into it.  It's nature of the climate here in Florida, the nature of which was known to the seller because they sold me the contract in Florida knowing we live and work here.




 

Posted by: erp at 4:07 PM | Comments (5) | Add Comment
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04/10/07

I did it!


Posted by: erp at 4:07 PM | Comments (1) | Add Comment
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Everyone is entitled to my opinion.

Picture insert in progress.

Posted by: erp at 4:07 PM | Comments (1) | Add Comment
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